Tech: Click on the ‘my computer’ icon on the left of the screen. Customer: Your left or mine?
Customer: I can’t print. Every time I try, it says “can’t find printer.” I even moved the printer in front of the monitor, but the computer still says it can’t find it.
Customer: My keyboard isn’t working any more. Tech: Are you sure it is plugged into your computer? Customer: No, I can’t get behind the computer to see. Tech: Pick up your keyboard and walk 10 paces back. Customer: Okay. Tech: Did the keyboard come with you? Customer: Yes. Tech: It is not plugged in.
Customer: I have a problem with my printer. Tech: Are you running under windows? Customer: No, my desk is next to the door but that’s a good point. The person next to me is under a window and his printer is working fine.
Tech: “Okay Bob, let’s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter ‘P’ to bring up the Program Manager. Customer: I don’t have a P. Tech: On your keyboard, Bob. Customer: What do you mean? Tech: P … on your keyboard Bob. Customer: I AM NOT GOING TO DO THAT!